Mattel Issues Statement On MOTUC Roboto Error

by Jay Cochran
October 16, 2010

Mattel's Scott Neitlich has issued the following statement in regards to an error on their Masters of the Universe Classics Roboto figure which went on sale and sold out yesterday at Mattycollector.com

"Well there is no way around it. Roboto did get assembled with his shoulders swapped.

What can I say. These things happen. I could mention the hundreds of things we do catch and correct before going to production, or all the time we spent making small tweaks based on fan comments such as Skeletor's purple feet or trying to see if both Roboto's arms could be detached (which we didn't have time for but we really tried on!), but none of that changes that in the end a mistake was made.

Luckily in the long run this is not (I hope!) Earth crushing to most. By definition the only change is the pattern of tech on the shoulder. The toy itself functions 100% correctly and is not defective. (that and combined with the fact that the whole production is done means we can't exchange your Roboto for a corrected version, at this time there are no "corrected" versions.)

It doesn't mean we won't try to find a way down the road to correct this. It took almost 4 years but we finally got Sinestro's height corrected in the DCUC line (check out the 2 pack coming to TRU next month with a ton of yellow and green constructs!).

I'd personally like to find a way to fix this but it will take time. We don't have a reissue planned right now but it doesn't mean it is out of the question. I'm sorry for those whom were counting on the tech detail pattern on the shoulder going the other direction. I'll take the fall on this one and just let you know we continue to be vigilant on getting the best collector product out there. Sometimes we hit a problem. But the important thing is we will try to correct this one day. It just won't be in the immediate future.

Oh, and while I have everyone on the line, a few updates:

Jan 18th:
Bow (2011 sub figure)
Shadow Beast (2011 sub quarterly beast/multipack)
Palace Guards (2010 item delated slightly)
Castle Grayskull stands (reissue)
Evil Lyn (reissue)

Feb 15:
Vikor (2011 sub figure)
Other reissues to be announced
(and ideally Preternia He-Man will ship with the map)

March 15:
King Hssss (sub figure)
Battle Armor Skeletor (sub quarterly variant)
Other reissues to be announced

April 15:
New Male Masters of the Universe member (to be announced soon)
Panthor (quarterly subscription beast)
Weapons Rak ($15.00) (not part of subscription)

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