Grade Mattel On Their Performance With MOTUC & Be Entered For A Chance To Win 1 of 2 Free MOTUC Hordak Figures

by Jay Cochran
June 23, 2009
Mattel has stated multiple times on their Facebook page how successful their new Masters of the Universe Classic line has been. We wanted to hear directly from you the consumers about how satisfied you are with the handling of the line, so we decided to give away two FREE Masters of the Universe Hordak figures in order to do that.

Here is how it will work. We have TWO MOTUC Hordak figures that we will give away to two different people in a drawing. In order to be entered into our drawings (to be held July 15, 2009), all you need to do is tell us about your experience with Mattel/ in the comment section below or HERE on our forums. We ask you to tell us the following information in your post:

1. What item(s) have you bought or tried to buy from Mattel/
2. Are you in the United States or a International customer
3. What overall grade do you give Mattel/ in regards to your experience with them; A, B, C, D or F.

When deciding your grade, please take into consideration the following factors (feel free to elaborate on these factors in your post, although this is not required to be entered into the drawings):

a. Product availability – Were you able to get the figure(s) you wanted?
b. Customer Service – Did you get your figure(s) in a timely manner without any mishaps? If there were any problems, how helpful were the people at Mattel/ in resolving those issues?
c. Customer Satisfaction - Were you happy with your purchase (meaning once you got the figure(s), were you happy with it)?

Only one entry per person, please. Also, please keep your post in this thread to the topic at hand and avoid commenting on anyone else’s post. Any post that deviates from the above will be deleted and not eligible to be entered for the Hordak figure drawings. Click here and please read additional contest rules.
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Last 10 comments - ( Read All Posts )
demonsight - 2009-07-15 @ 9:44 pm

Thanks everyone!!

StrykerX2K - 2009-07-15 @ 8:15 pm

Thanks! guys!

JayC - 2009-07-15 @ 7:26 pm

The two winners of the MOTUC Hordak figures are Demonsight & StrykerX2K. Congrats to them and thanks for everyone for entering the contest and hope you all continue to stick around and enjoy the site. SDCC coverage begins here next Wed (7/22) so I hope you all check it out.

Zufall - 2009-07-15 @ 12:35 pm

1. Nothing

2. U.S.

3. C

Prangerang - 2009-07-15 @ 3:01 am

1. What item(s) have you bought or tried to buy from Mattel/


2. Are you in the United States or a International customer


3. What overall grade do you give Mattel/ in regards to your experience with them; A, B, C, D or F.


scorpioglow79 - 2009-07-14 @ 5:33 pm

(1.) I try to buy all MOTU figures each month. I have missed out on a few.

(2.) I'm in the U.S. .

(3.) I give them an overall C-. I love the figures & their sculpt. I will try to buy every single figure that comes out. It is extremely stressful having to miss work to be at a computer just to make sure I'm on the site as soon as the figure of the month goes on sale.

Also not even being able to get the figures each month. When I am lucky enough to get my order in & through, I will get the figures in damaged packages or very bad paint apps & somtimes both,together. I can't afford the subscription, so I have to fear that I will miss out on another figure. MOTU means the world to me,for personal reasons. I'm worried I won't be able to Get Man-At-Arms. I was stuck on the red sreen w/ Hordak for about 40mins & never once tried to refresh my screen & got screwed. I Never had a chance at getting King Greyskull, He-Man,Beastman,Statos,Faker, & Hordak was a nightmare too. I was lucky enough to get Skeletor,Mer-Man, & Zodac. I pray that I will be able to get Man-At-Arms. I get one to keep moc & the other is to display, but on Mer-Man I got one extra so that I can display both heads. I will do the same with Man-At-Arms, that is if I can get my order through? Thanks & God bless everyone.

acethebathound - 2009-07-14 @ 5:17 pm

1. Tried to order MOTUC Merman but it was sold out.

2. U.S.

3. I would give Mattel a C. Merman was sold out too fast and I think they didn't plan for so many orders - also there were some technical issues that, if it ran smoother, I may have gotten him in time. There should be enough product for demand.

Archangel80 - 2009-07-14 @ 3:32 pm

While I enjoy the look of the figures, I am very dissapointed in how things work in their online store. The first day it was up was filled with error. My card was posted with a pending transaction like everyone else. I talked to customer service but to no avial. No King Greyskull. Oh well. I think that their all or nothing subscription is a bit off. Maybe I want only villians, but hey, when you subscribe to a magazine you can't pick and choose the months that you get it. Then there is the larger order limit. Yet another way to sell out faster. The company under estimated the popularity of their product from day one and now they under estimate the volume of people scalping to make that extra buck. I do like the idea of reprinting figures and giving them a different look or item.

Overall: C-

lonelyrobot - 2009-07-14 @ 4:58 am

1) From the website, I have tried to purchase all of the MOTUC figures but only managed to acquire He-Man, Beastman, Skeletor, Zodac, Hordak, Adam Strange & Starfire, and Ultraman & Lex Luthor. All of the other figures from the MOTUC line and Lobo I purchased after they were sold out from ebay.

2) USA

3) Overall I give the website a "B". I give this grade based on the website experience and product availability. The main reason I missed a few figures is because I didn't realize how large the demand was growing and was not logging in as soon as they went on sale. The website itself is just about as good as any other when it comes to handling a lot of traffic. Try logging on onto Ticketmaster when tickets go on sale to a major concert event. You get the same issues. I actually like the way the website refreshes automatically. Ever since I have logged in at the requested sell time and waited for a while, I have gotten my figure. I do believe that ramping up the product availability is key, but I believe that that will be resloved as demand stays high. I love all the figures and I have not had any problems receiveing them nor have I had any serious packaging or paint issues. Thanks for creating such a great line.

STRONTY - 2009-07-13 @ 7:40 am

1. Lobo, Skeletor

2. USA

3. When the item is in stock they get an A... but i haven't been able to buy any MOTU since Skeletor, scalpers buy up everything within a day of release... so they get a big fat F since I can't buy the product and refuse to buy from scalpers.

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